Privacy Policy

We respect your privacy. Your personal information will only be used to process your order, contact you about your purchase, and improve your shopping experience. We do not share your information with any third parties. All payments are securely processed.

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.wickers.co.za. Effective Date: 01 July 2025 Company Name: Malawi Wickers (Registration 2025/470408/07) Address: De Beers Avenue, Paardevlei, Somerset West, 7130 Email: shop@wickers.co.za

What We Collect

We may collect the following information when you shop with us:

  • Your full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order details
  • Payment method (processed securely via third-party payment gateways such as PayFast or Yoco)

How We Use Your Information

We use your information to:

  • Process and deliver your order
  • Send you order and delivery updates
  • Respond to your queries or support requests
  • Improve our services and website.
  • Send occasional promotional emails (only if you opt in)

We do not sell, rent, or share your information with any third parties, except those necessary to process your payment and deliver your goods.

Payment Security

All payments are processed securely using encrypted third-party platforms such as PayFast or Yoco. We never store your credit card or banking details.

Cookies and Tracking

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how users interact with our site. You may disable cookies in your browser settings if preferred.

Your Rights

You have the right to:

  • Access or request a copy of the data we hold about you
  • Correct or update your information
  • Request deletion of your personal data
  • Opt out of marketing emails at any time

To exercise any of these rights, email shop@wickers.co.za.

Policy Changes

We may update this privacy policy from time to time. The latest version will always be available on our website with the effective date clearly shown.